Betting Rules

General betting principles

By opening an account, placing a bet or using a betting product, you agree to follow these rules, the applicable terms and conditions, and any game-specific rules shown on the relevant page. If there is a difference between a general rule and a specific rule for a game or market, the specific rule will normally apply to that game or market. You should review the information provided before placing a bet and keep a record of any important transaction details.

You are responsible for making sure that gambling is lawful for you before using Robocat Casino. You must be legally entitled to gamble in the location where you are physically present and must meet the applicable minimum age requirement. You should not access or use betting services from a location where online gambling is prohibited or restricted. Laws can differ between Australian states and territories and may also apply differently when you travel.

Your account must be used only by you. You must provide information that is accurate, complete and up to date when registering and whenever information is requested. An account must not be sold, transferred, shared or used to place bets on behalf of another person. You are responsible for keeping your login details, payment information and devices secure.

• Check the name of the game, market, selection, stake and displayed price before confirming a bet.
• Do not place a bet if you are unsure about the rules or how the outcome will be determined.
• Use only funds that you can afford to lose and never use borrowed money for gambling.
• Do not allow another person to use your account or payment method.
• Keep your account details confidential and notify the relevant support channel if you believe your account has been accessed without permission.
• Follow any restrictions, warnings or eligibility requirements shown on the betting page.

Robocat Casino may apply reasonable checks and controls to protect players, maintain account security, meet legal obligations and support the integrity of its services. These checks may include confirming identity, age, location, payment ownership or the source of funds. You may be asked to provide suitable information or documents before certain account actions can be completed.

Placing, changing and cancelling bets

A bet is generally created when you select the relevant option, enter or confirm the stake, and receive an on-screen confirmation that the bet has been accepted. A selection placed in a bet slip or displayed on a game screen is not necessarily a confirmed bet. You should wait for confirmation and check your account history before assuming that a bet has been recorded.

Prices, odds, lines, limits and available markets may change before a bet is accepted. Information displayed on a page can also be affected by delays, interruptions or technical issues. The terms shown at the time of acceptance, together with any relevant game rules, will normally determine how the bet is handled. If a bet has not been accepted, it should not be treated as a completed transaction.

Before you confirm

1. Select the intended game, event, market or bet type.
2. Review the selection and confirm that it matches your intention.
3. Enter a stake within your available balance and any displayed limits.
4. Read any conditions relating to the bet, including settlement or cancellation information.
5. Confirm the bet only after checking the final details shown on screen.
6. Keep the confirmation or transaction reference where one is provided.

Once accepted, a bet may not be changed or cancelled unless the applicable product rules expressly allow it. A request to cancel or amend a bet is not effective until it has been confirmed through the available betting interface. Closing a page, losing an internet connection, refreshing a browser or leaving a game does not automatically cancel a confirmed bet.

You must check your balance and betting history regularly. If a bet appears to have been duplicated, recorded incorrectly or placed without your authority, stop using the account and report the issue promptly. Do not attempt to exploit a display error, delayed update or system malfunction. Any transaction affected by an obvious error may be reviewed and handled in line with the applicable terms and game rules.

Minimum and maximum stakes, account restrictions, product availability and other controls may apply. These settings can differ by game, market, payment method, account status or location. The limits shown when you place a bet are the limits that apply to that transaction, unless the relevant rules state otherwise.

Outcomes, results and settlement

Bets are settled according to the official result or outcome source specified in the applicable game or betting rules. For casino games, the result is generally determined by the game system and recorded in the transaction history. For events or markets based on an external result, settlement may depend on the result officially published by the relevant source. You should read the relevant product information to understand which result is used.

A bet may be settled as a win, loss, push, void or another result described in the applicable rules. A selection may be voided where an event is cancelled, a market cannot be completed, a game is interrupted, a result is unavailable or another condition in the specific rules applies. The treatment of combined or multiple bets can depend on how each individual selection is settled.

Settlement considerations

• The result available through the betting service may be updated if an official result is corrected.
• A bet will not be settled solely because a preliminary, unofficial or incorrect result has been published elsewhere.
• If an event or game is postponed, abandoned or materially changed, the specific rules for that product will determine whether the bet remains active or is voided.
• Where a calculation, price or settlement is clearly affected by an obvious error, the transaction may be reviewed and corrected under the applicable terms.
• A technical interruption does not by itself change the result of a completed game or cancel a confirmed bet.
• Any return credited to an account remains subject to verification, account checks and the relevant rules.

You should check the outcome and account history after a bet has been settled. If you believe a result or settlement is incorrect, raise the matter as soon as reasonably possible and provide the transaction reference, date, game or market details and a clear description of the issue. Reviews are based on the available account records, game information and applicable rules.

Displayed balances and results may take time to update during maintenance, heavy traffic or an unexpected technical problem. A balance shown on screen is not a guarantee that a transaction has completed. The account ledger and confirmed transaction records are used to establish the status of a bet where a display or connection issue has occurred.

Account security, fair play and responsible gambling

Robocat Casino expects all players to use the service honestly and fairly. You must not use automated tools, unauthorised software, bots, scripts, technical interference or any method intended to manipulate a game, gain an unfair advantage or disrupt another player’s use of the service. You must not take part in fraudulent activity, payment abuse, identity misuse, collusion or any activity that could compromise the integrity of betting.

Suspicious transactions, unusual account activity, duplicate accounts or inconsistent identity information may be reviewed. Where appropriate, access to an account or transaction may be restricted while checks are completed. An account may also be suspended or closed where there is a suspected breach of these rules, the applicable terms, legal requirements or the integrity of a game. Any available balance or transaction will be handled in accordance with the relevant terms and applicable law.

Play within your limits

• Set a personal budget before you begin and stop when that budget is reached.
• Set time limits and take regular breaks, particularly during long sessions.
• Never chase losses by increasing your stake or continuing to gamble to recover money.
• Do not gamble when affected by alcohol, medication, stress, fatigue or other factors that may affect your judgement.
• Do not gamble to pay bills, solve financial problems or improve your mood.
• Talk to someone you trust if gambling is causing concern, conflict or financial pressure.
• Use available account controls, spending limits, time reminders, cooling-off options or self-exclusion tools where appropriate.

Gambling should be treated as entertainment, not as a way to make money. There is no guaranteed strategy for winning, and past results do not predict future outcomes. You are responsible for the decisions you make and for monitoring your own gambling behaviour. If you feel that gambling is becoming difficult to control, stop playing and seek assistance from an appropriate gambling support service in your area.

These betting rules are general information and do not replace the specific rules displayed for an individual game, market or transaction. Robocat Casino may update its rules when services, technology or legal requirements change. The current version should be reviewed before placing a bet. If you do not understand a rule, do not proceed until you have obtained enough information to make an informed decision.