Robocat Casino Terms & Conditions

1. Acceptance, eligibility and account requirements

These Terms & Conditions form an agreement between you and Robocat Casino in relation to your use of the website, account services, games and related features. If you do not accept these terms, you must not register, deposit money or use the services. Additional rules may apply to particular games, tournaments, promotions or payment methods. Those rules will be made available when relevant and form part of these terms.

You must be legally entitled to gamble online in the place where you are located. Players in Australia should check the laws that apply in their state or territory before using the site. You must not use the services if online gambling is prohibited or restricted for you. Robocat Casino may limit or refuse access where required by law, regulation, licensing conditions or internal safety procedures.

Player eligibility

• You must meet the minimum legal gambling age that applies to you. You must not create or use an account if you are under the applicable age.
• You must provide accurate, current and complete information during registration and whenever information is requested later.
• You must use the services for your own personal use and not on behalf of another person, business or organisation.
• You must not be prohibited from gambling, subject to a self-exclusion arrangement or otherwise restricted from using online gambling services.
• You must use only payment methods that belong to you or that you are authorised to use lawfully.
• You must access the site only from a location where use of the services is permitted.

Only one account may be opened and used by each player unless Robocat Casino expressly agrees otherwise. Creating multiple accounts, using another person’s account or allowing another person to use your account may result in account suspension, cancellation of transactions and the removal of promotional benefits. If you believe that you have created more than one account by mistake, you should stop using the additional account and notify the relevant support channel through the site.

Account security and verification

You are responsible for keeping your login details confidential and for all activity carried out through your account. Do not share your password, allow another person to play using your account or leave your account accessible on a shared device. You should notify Robocat Casino promptly if you suspect that your account has been accessed without permission.

Robocat Casino may ask you to verify your identity, age, address, payment method, source of funds or other information before allowing certain activity. Verification checks may be required when an account is opened, when transactions are made or whenever concerns arise. You must provide documents that are genuine, readable and current. An account may remain restricted while checks are being completed.

2. Deposits, withdrawals and game play

You may deposit funds only through payment options displayed as available in your account. Before using a payment method, make sure that you understand any conditions imposed by your bank, card provider, digital wallet provider or other payment service. Robocat Casino does not require you to deposit more than you can afford to lose. You should set a personal spending limit before you begin playing and treat all deposited funds as money that may be lost.

Funds must be deposited for genuine participation in the games and not for an unlawful purpose, to pass funds to another person or to carry out transactions unrelated to normal play. Deposits may be subject to checks, processing requirements and minimum or maximum amounts displayed on the site. Robocat Casino may reject, reverse or hold a transaction where it cannot be processed, appears irregular or requires further verification.

Withdrawals and balances

Withdrawal requests may be subject to identity verification, payment checks, applicable game rules and any conditions clearly shown before a transaction is completed. Withdrawals will generally be returned using an appropriate payment method connected with your account, although an alternative method may be required where the original method cannot receive funds. Processing times can vary because of verification, banking systems, payment providers, weekends, public holidays and other factors.

You must ensure that your account and payment details are accurate. Robocat Casino is not responsible for delays or failed payments caused by incorrect information supplied by you or by a bank, card issuer, wallet provider or other third party. Any applicable fees, taxes or charges imposed by your payment provider or required by law remain your responsibility.

Games may be subject to technical rules, random outcomes and displayed paytables or instructions. You are responsible for checking the rules of a game before placing a wager. A confirmed wager generally cannot be cancelled or changed, except where the site rules, technical failure or applicable law require a different outcome. If a game is interrupted, the result may be determined by the game system, restored when the service becomes available or reviewed under the relevant game rules.

Errors, irregular activity and prohibited conduct

You must not exploit errors, defects, delays or software faults; use automated tools, bots or scripts; manipulate a game or transaction; interfere with the website; or attempt to gain an unfair advantage. You must not use the services for fraud, money laundering, account sharing, collusion, unlawful transactions or any activity that could harm other players or the operation of the site.

If an obvious error affects a price, balance, wager, result, payment or promotion, Robocat Casino may correct the error and take reasonable steps to restore the position that would have applied without the error. Where a transaction or result cannot be reliably confirmed, it may be reviewed, voided or handled under the relevant game rules and applicable law.

3. Promotions, privacy and responsible gambling

Promotions and bonuses

Promotions, bonuses and offers are available only where expressly provided and may be subject to separate terms. Those terms may include eligibility rules, participation periods, qualifying transactions, wagering requirements, game restrictions, maximum values, expiry dates and withdrawal conditions. You should read the full promotional terms before opting in or relying on an offer.

Unless promotional terms state otherwise, offers are intended for one person, one household and one account. Robocat Casino may withhold or remove an offer where it has been obtained through multiple accounts, misuse, collusion, technical error or conduct that does not comply with the applicable terms. A promotion may be changed, suspended or withdrawn where required by law, technical circumstances or responsible gambling considerations.

Privacy and communications

Personal information is handled in accordance with the applicable Privacy Policy and privacy laws. Information may be collected and used to provide the services, verify identity and age, process payments, maintain account security, prevent fraud, meet legal obligations, manage responsible gambling risks and improve the site. Information may be shared with service providers, payment partners, verification providers or authorities where reasonably necessary and legally permitted.

By registering, you may receive service messages about your account, transactions, security, changes to these terms and other important operational matters. Marketing communications, where available, may be managed through the options provided on the site or within the relevant message. You should keep your contact and account information current so that important notices can reach you.

Responsible gambling

Gambling should be entertainment, not a way to make money or solve financial problems. Set a budget, decide how much time you will spend playing and never chase losses. Do not gamble when affected by alcohol, drugs, stress or other circumstances that may affect your judgement. If gambling stops being enjoyable or begins to affect your finances, relationships, work or wellbeing, stop playing and seek appropriate support.

• Use available deposit, spending, loss or session controls where offered.
• Consider a temporary break or self-exclusion if you need time away from gambling.
• Do not borrow money, sell possessions or use essential household funds to gamble.
• Keep gambling separate from everyday expenses and review your activity regularly.
• Ask for help from a qualified counselling or support service if gambling is causing concern.

Robocat Casino may apply account limits, pauses, checks or other measures where responsible gambling concerns arise. These measures are intended to support safer use and may restrict access even where you have not requested a restriction. You must not attempt to bypass a self-exclusion, account closure or responsible gambling measure by opening another account.

4. Website use, suspension and changes to these terms

Website content and availability

The website, games and related services are provided for personal use and may be updated, interrupted, withdrawn or changed at any time. Robocat Casino aims to keep information accurate and services available, but does not guarantee that the site will be uninterrupted, error-free, secure on every device or available in every location. You are responsible for your internet connection, device, software and any charges imposed by your telecommunications or internet provider.

All text, graphics, logos, designs, software and other material on the site are protected by intellectual property rights. You may view and use the site for personal, lawful purposes only. You must not copy, reproduce, modify, distribute, publish, reverse engineer, frame, scrape or commercially exploit any part of the site unless you have written permission or the law allows it.

Suspension and account closure

Robocat Casino may suspend, restrict or close an account where it reasonably believes that you have breached these terms, provided inaccurate information, failed a verification check, engaged in prohibited conduct, used the services unlawfully, created multiple accounts, misused a promotion or presented a risk to the security or integrity of the services. Action may also be taken to comply with legal, regulatory or responsible gambling requirements.

You may request closure of your account at any time, subject to any necessary verification, investigation or legal requirements. Account closure does not remove obligations that arose before closure. Any remaining balance may be reviewed before it is returned, and funds connected with fraud, unlawful activity, chargebacks or a breach of these terms may be withheld where permitted by law.

Liability, complaints and changes

To the extent permitted by law, Robocat Casino is not responsible for losses caused by your failure to protect account details, inaccurate information, misuse of the services, equipment or connection problems, third-party payment services, events outside reasonable control or conduct that breaches these terms. Nothing in these terms excludes or limits rights, guarantees or remedies that cannot lawfully be excluded or limited under Australian consumer law or other applicable law.

If you have a question, transaction concern or complaint, review the information available through the site and use the support channel provided there. Include enough information for the matter to be identified, but do not send unnecessary sensitive information. Complaints may be reviewed using account records, transaction information, game data and other relevant material. You should cooperate with reasonable requests for clarification or verification.

These terms may be updated from time to time to reflect changes to the services, law, security practices or responsible gambling requirements. The current version will be published on the site with its effective date where appropriate. If you continue to use the services after an update takes effect, that use indicates acceptance of the revised terms. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to apply.

These Terms & Conditions should be read together with the Privacy Policy, responsible gambling information, game rules and any promotional terms displayed on the site. If there is an inconsistency, the specific terms that apply to the relevant service may take priority to the extent necessary. You should keep a copy of the terms that applied when you registered or completed an important transaction.